NO ADVERTISING IN QUESTIONS OR ANSWERS. Do Not post Ads as Questions nor as answers to questions. Use the Search facility to see if your question has been asked before.
Use the contact form and state your case clearly and fully. that way there should be no delay in resolving the issue. do not send in new tickets daily one should be enough but if no answer within 5 working days (that means do not count Saturdays and Sundays) then send in again.